Vacation Rental Policies
***Some of the Most Guest-Friendly Policies in the Islands***
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Security Deposits, Cleaning Fees, Payments, Cancellation

Security Deposits

• Unlike most vacation rental owners, the home owners featured on this site do NOT require security / damage deposits from guests.   They know guests respect their fine homes and always volunteer to pay if Dad should walk through the screen door, just as you would with the relatives.   One would never ask our relative to pay for a broken cup, nor would we ask guests to do so!

Cleaning Fees

• To maintain strict cleaning standards, a one time cleaning fee is charged.  This can range from $40 on a small studio to over $200 on a large home.  Cleaning fee information is listed on each property’s main page on this site.
• ALL bedding after every guest is laundered, INCLUDING the quilt and mattress pad. The mattress is then sprayed with Lysol.
• There are ample cleaning supplies available for those guests who enjoy running the vacuum everyday - even on vacation!
• All homes featured on this site are non- smoking inside. However, some homes have comfortable covered areas for smokers outside.

Payment Schedule

• *Only $50 to hold your place 3+ months out.
• ** 25% due 90 days before arrival.  
• ***The  75% Balance is due 30 days before arrival.  

• Different policies may apply to Holiday / Ironman Bookings, International Bookings, and some larger bookings.
• If the first two payments are due two weeks apart, they may be combined them into the earlier date for convenience.
• Payments are by check or money order only, as the high merchant fees in Hawaii for credit cards would increase rental rates.

Cancellation Policy
Guests sometimes must cancel for unforeseen reasons.   The owners on this site offer one of the best cancellation policies in Hawaii:
Your FINAL 75% payment will be refunded immediately if your trip is cancelled or postponed.  On the first 25%, there will be a full refund if cancelled 50 days before arrival.    Inside 50 days they will try to sell your space.   For each day an owner can  rent,  you will get a refund for that day.   So if you book at $100 per day, then cancel, You will receive $ 75 at once. The owner is  holding 25% for that day ( $25) . If they can re rent  it, you get your $25 refunded for each day rented. NO service fees deducted.   

Any " lost deposit" can be used, as a FULL CREDIT towards a FINAL check in payment, for another stay at the same property within 8 months. Your next stay may be adjusted for the season up or down, and is subject to availability.  If this 2nd reservation is cancelled, you will forfeit  the total paid.  

Note: There is a different policy when it comes to last-minute bookings and bookings over Ironman, Christmas, and New Year’s.